.bigg-{
  position: fixed;
  left: 20px;
  bottom: 20px;
  z-index: 9999;
  font-family: Inter, Arial, sans-serif;
}

.bigg--toggle {
  width: 62px;
  height: 62px;
  border-radius: 50%;
  background: linear-gradient(135deg, #d98c1b 0%, #b54d03 45%, #7c2200 100%);
  color: #fff;
  border: none;
  box-shadow: 0 12px 28px rgba(122, 34, 0, 0.28);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 24px;
  cursor: pointer;
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.bigg--toggle:hover {
  transform: translateY(-2px);
  box-shadow: 0 16px 32px rgba(122, 34, 0, 0.32);
}

.bigg--panel {
  position: absolute;
  left: 0;
  bottom: 78px;
  width: min(360px, calc(100vw - 24px));
  background: #fff;
  border-radius: 20px;
  box-shadow: 0 20px 40px rgba(0, 0, 0, 0.2);
  overflow: hidden;
  display: none;
  flex-direction: column;
  border: 1px solid #f1dccd;
}

.bigg-.open .bigg--panel {
  display: flex;
}

.bigg--header {
  background: linear-gradient(135deg, #d98c1b 0%, #b54d03 50%, #7c2200 100%);
  color: #fff;
  padding: 14px 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.bigg--title {
  display: flex;
  align-items: center;
  gap: 10px;
}

.bigg--avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: #fff;
  color: #7c2200;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 800;
}

.bigg--title strong {
  display: block;
  font-size: 15px;
}

.bigg--title small {
  display: block;
  opacity: 0.9;
  font-size: 12px;
}

.bigg--close {
  background: transparent;
  border: none;
  color: #fff;
  font-size: 18px;
  cursor: pointer;
}

.bigg--body {
  padding: 12px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-height: 320px;
  overflow-y: auto;
  background: #fffaf6;
}

.bigg--message {
  display: flex;
}

.bigg--message p {
  margin: 0;
  padding: 10px 12px;
  border-radius: 14px;
  max-width: 85%;
  font-size: 14px;
  line-height: 1.5;
}

.bigg--message.bot p {
  background: #fff;
  color: #7c2200;
  border: 1px solid #f2d7b7;
}

.bigg--message.user {
  justify-content: flex-end;
}

.bigg--message.user p {
  background: linear-gradient(135deg, #d98c1b, #b54d03);
  color: #fff;
}

.bigg--status p {
  background: #f7e7d9;
  color: #7c2200;
  border: 1px solid #ecd3bf;
  font-style: italic;
}

.bigg--quick-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.bigg--quick-btn {
  border: 1px solid #f2d7b7;
  background: #fff;
  color: #7c2200;
  border-radius: 999px;
  padding: 7px 10px;
  font-size: 12px;
  cursor: pointer;
}

.bigg--form {
  display: flex;
  gap: 8px;
  padding: 10px 12px;
  border-top: 1px solid #f7e7d9;
  background: #fff;
}

.bigg--input {
  flex: 1;
  border: 1px solid #ecd3bf;
  border-radius: 999px;
  padding: 10px 12px;
  font-size: 14px;
  outline: none;
}

.bigg--send {
  background: linear-gradient(135deg, #d98c1b, #b54d03);
  color: #fff;
  border: none;
  border-radius: 999px;
  padding: 10px 12px;
  cursor: pointer;
}

.bigg--panel a {
  color: #b54d03;
  text-decoration: none;
  font-weight: 700;
}

.bigg--panel a:hover {
  text-decoration: underline;
}

@media (max-width: 576px) {
  .bigg- {
    left: 12px;
    bottom: 12px;
  }

  .bigg--toggle {
    width: 56px;
    height: 56px;
    font-size: 22px;
  }

  .bigg--panel {
    width: calc(100vw - 20px);
    bottom: 68px;
  }
}